How do I return an item? RETURN
POLICY Last Updated: 4/29/2024 Return PolicyAll
defined terms used below shall have the meanings set forth in Our Terms and
Conditions. Order CancellationsOrders that you submit online are
processed immediately and may not be canceled, and you may need to wait until
you receive the merchandise in order to return it. ReturnsOnce an item of merchandise is
delivered to you, you can return that item within 30 days of delivery. To be
eligible for a return, your merchandise must be unused and in the same
condition that you received it and must be in the original packaging. Our
return policy does not apply to the following goods:
disqualified products—e.g. discounted or
sale items, gift cards, personalized items, perishable goods such as food,
flowers, newspapers or magazines, intimate apparel, sanitary goods, hazardous
materials, or flammable liquids or gasses. These items are not
eligible for return, refund or exchange. To initiate a return, please
email us at [email protected] . We require a receipt or proof
of purchase to accompany your return. All returned merchandise should
be sent to us at Dinuba Lumber CO. 441 W. Tulare St. Dinuba CA, 93618. For items that are manufactured
by another party and resold by us, please do not send such items back to the
manufacturer. You are responsible for paying
for all shipping costs for your returned item. Shipping costs are
non-refundable. If you receive a refund, the cost of any return shipping will
be deducted from your refund. You should consider using a trackable shipping
service or purchasing shipping insurance for items of value. Refunds and ExchangesAfter we have received your valid return, we will send you an email to notify you that we have received your returned item and notify you of the acceptance or rejection of your return.
General
If you do not comply with any of
the above conditions, we reserve the right to refuse the return or exchange, or
to impose different or additional conditions. |